COMMUNIQUE ON PROCEDURES AND PRINCIPLES FOR FEES TO BE OBTAINED FROM COMMERCIAL CUSTOMERS BY BANKS (2020/4) PUBLISHED. 10 February 2020
Published in the official Gazette dated 10 February 2020; the enformcement date of the arrengement determined as "01.03.2020'

'With the communique published; the types and qualities, maximum amount or rates and the procedures and principles of the fees that will be charged for the products or services offered in the transactions to be carried out by the commercial customers of the banks have been determined.
Featured arrangements are stated below.
1. The fees that banks shall charge to commercial customers in return for the products and services they offer within the scope of commercial loans, foreign trade, cash management and payment systems are specified in the Annex of the Communiqué.
You may access the ‘Annex’ by clicking the link below:
https://www.resmigazete.gov.tr/eskiler/2020/02/
20200210-10.htm
Banks will be able to freely determine the charges of those which are not restricted from the charge items in the Annex.
Except for the fees included in the Annex, no fee shall be charged under the other names for the products or services to be offered under these categories in terms of their quality; however, the amounts to be paid to third parties shall be reflected exactly to the commercial customer.
2. In case of early payment or closure of the commercial loan, it is obligatory to make a discount on all interest and other cost elements not accrued by the banks. The bank shall be able to request 'early payment fee' from the commercial customer.
If an early payment request is made for the entire loan, the early payment fee (the amount calculated by making the necessary interest discount and paid early to the bank by the commercial customers) shall not exceed 1% for loans whose remaining maturity does not exceed 24 months, and 2% for loans whose remaining maturity exceeds 24 months.
3. Banks shall categorize their 'loan allocation' and 'lending' fees as two separate sub-items.
The 'loan allocation fee' shall not exceed 25 per ten thousand of the loan allocated and the 'loan lending fee' shall not exceed 1 percent of the loan granted.
4. Fees Which Shall Be Paid Within The Scope Of Collateral
The fees that shall be charged for the pledge and mortgage facilities and appraisal transactions for movable and immovable properties to be made within the period from the allocation of commercial credit to the closure, shall not exceed the amount paid by the banks to third parties, and if the service is offered within the bank, shall not exceed the ‘reasonable price of the service’.
5. Intermediation Services of the Bank
No fee shall be charged from the commercial customer who pays for the intermediary transactions of third parties' invoices and similar collections. Banks may request fees from the third parties whose collections are made in such transactions.
6. Transactions with Commercial Cards
Limit excess fee shall not be charged from commercial credit cards.
In commercial credit cards, no fees shall be charged for deferment, installment, deadline extension and similar services.
Annual membership fee shall not be charged for commercial debit cards and virtual credit cards.
Banks are obliged to offer a commercial credit card type that they do not charge any fee under the annual membership fee and similar name, and in the event that this application is rejected by the bank, a commercial credit card with an annual membership fee cannot be issued based on this application.
7. Limitations Of Money Transfer Fees
Fees in EFT transactions; an upper limit has been determined to be applied if the transaction amount is 1,000 TL or less. The upper limit shall be 1TL for transactions made via mobile banking and internet banking and regular payments, 2TL for ATM transactions and 5TL for transactions with other channels.
These upper limits shall be applied with 50% increment in EFT transactions determined as "late transactions" in contracts between the bank and the commercial customer.
Fees in Money Order transactions; fees related to these transactions shall be applied at the rate of half of the fees in EFT transactions with the same classification.
In money transfer transactions, in cases where a refund is required due to the customer's error, no fee will be charged to the customer, except for the amounts paid to third parties.
8. Fee Change Notification
Banks shall notify the commercial customers at least 2 business days in advance, in writing, via the permanent data keeper or via the registered phone in order to increase the fees they apply. The increase cannot be applied to the previous period.
9. The provisions of the Communiqué will come into force on 01.03.2020 and will also be applied to the transactions to be performed after the effective date within the scope of the contracts established before this date.
Other News
-
15.6.2025
The Court Of Cassation Abandoned Its Long-Standing Precedent Regarding Construction Conracts In Return For Land Shares, Known As "Advance Deed"
Construction contracts in return for land shares are a common practice in the construction sector in Turkey.
-
10.6.2025
Amendments To The Regulation On Distance Contracts: Return Shipping Fees And Right Of Withdrawal For Electronics
With the Regulation Amending the Regulation on Distance Contracts ("Amending Regulation") published in the Official Gazette dated May 24, 2025 and numbered 32909, important amendments were made regarding distance sales. The key changes introduced by the Amending Regulation are as follows:
-
29.5.2025
Alimony Against Inflation: Adjustmen of Alimony and the Issue of Payment in Foreign Currency
Alimony for supplementary welfare allowance and child support awarded by court judgment as a result of divorce cases is generally fixed at a certain amount and either remains the same over the years or is increased only within limited rates determined by the court. Similarly, the provisional alimony determined during the litigation process can become insufficient over time due to the prolonged duration of the proceedings and high inflation; this significantly hampers the effectiveness of alimony enforcement.
-
22.5.2025
Right To Compassionate Leave: Duration, Implementation And Assessment
Legal Basis and Definition of Compassionate Leave: In situations where an employee is unable to perform their work obligation due to certain personal circumstances in which, pursuant to the principle of good faith, the employer cannot reasonably expect the employee to work, the employee must be deemed to be on justified leave. Compassionate leave was introduced by Law No. 6645 in 2015 and is regulated under Additional Article 2 of the Turkish Labour Law No. 4857.
-
19.5.2025
The Right to Be Forgotten in the Context of Search Engines
IWith the rapid advancement of technology, personal data is increasingly recorded in digital environments and can be stored for long periods of time. This situation causes individuals' past negative experiences or changing opinions over time to remain constantly accessible. In particular, search engines make personal data widely accessible by indexing results that appear when searching individuals by their first and last names. Within this context, the "Right to Be Forgotten" stands out as the right of individuals to request the deletion of their personal data or the restriction of access to it in digital environments.
-
15.5.2025
The Penalty Clause in Turkish Law, Reduction of the Penalty Clause, and Practial Interpretations
One of the fundamental concepts of contract law, "penalty clauses" function as an important security for the creditor in the event that the debtor fails to properly perform their obligation. As an extension of the principle of freedom of contract, the parties may agree in advance to the payment of a specific amount in case the obligation is not performed at all or not performed correctly, thereby encouraging performance and easing the burden of proof for any damages that may arise.
-
12.5.2025
A Review on US Customs Tariffs and Its Impact on M&A Transactions
US President Donald Trump recently announced a "declaration of economic independence". Accordingly, a reciprocal tariff on all countries came into force. The tariff rate for Turkey was set at 10%, i.e. the minimum rate.
-
11.2.2025
An EMRA Decision: Capital Increase Obligation for Electricity Market Companies in Share Transfers to Foreign Investors
1. Current Regulation The Energy Market Regulatory Authority ("EMRA" or the "Authority") regulates the transfer of shares in the capital of companies operating in the electricity market under Article 57 of the Electricity Market Licence Regulation ("Regulation").
-
28.1.2025
Turkish Competition Board Mergers And Acquisitions Outlook Report For 2024 Has Been Published
On January 7th, 2025, the Turkish Competition Authority has published the Report prepared by the Competition Board on Mergers, Acquisitions And Privatisation Transactions in 2024 ("Report").
-
21.11.2024
The Procedure of Sale by Auction and The Legal Aspect of New Regulations Brought by the 9th Judicial Package
By new regulations brought by the 9th Judicial Package, a new legal frame for the sale of seized goods electronically is instructed according to Enforcement and Bankruptcy Law Article 111/b. Transactions about the sales of seized goods are made via a sale portal integrated with the National Judicial Network Information System (UYAP) by auction. However, because of the legal gaps of the law, an application about the sale transactions cannot be displayed. The amendments introduced by legislators to the law regarding electronic sales in the 8th and 9th Judicial Packages, as well as the newly established regulations, are considered an important step toward making foreclosure processes faster and ensuring that sales transactions are conducted in a safer and more transparent environment.
-
14.11.2024
Law Numbered 7531 On Amendments To Certain Laws Was Published
Law1 No. 7531 on the Amendment of Certain Laws ("Law"), also known as the 9th Judicial Package, was published in the Official Gazette dated 14.11.2024 and numbered 32722 and contains significant amendments to 17 different laws.
-
12.11.2024
E-Government Era Begins In Lease Agreements!
The Ministry of Treasury and Finance ("Ministry") announced in the 2023-2025 period of its 2022 Action Plan for Combating the Informal Economy ("Action Plan") that lease agreements could be concluded through the e-Government portal to support the decision-making processes of the parties involved and conduct risk analysis studies. The first phase of this activity was launched on November 4, 2024, through the e-Government portal, and the second phase is expected to be implemented by the end of the year.
-
10.11.2024
A New Era in Digital Markets: The Competition Authori's The Competition Authority's 2024-2028 Strategic Plan Published
The Competition Authority ("the Authority") has published its 2024-2028 Strategic Plan ("the Strategic Plan") with the aim of adapting to the rapidly evolving dynamics of digital markets and maintaining a competitive economic order. Developed in light of recent shifts in the global competitive environment, the Strategic Plan focuses on new regulations in digital markets and emerging technologies. The Authority aims to ensure fair and competitive markets through this plan, with a clear focus on enhancing consumer welfare.
-
30.10.2024
Public Announcement on Standard Contract Notification Module Published
Public Announcement on Standard Contract Notification Module published on 24.10.2024 on the official website of Personal Data Protection Authority ("Authority"). By the decision dated 17.10.2024, the Personal Data Protection Board ("Board") created "Standard Contract Notification Module" ("Module") in order to carry out standard contract notification processes in a faster and more efficient manner and decided that the notifications could also be carried out online via the Module.
-
27.10.2024
Warning To Research Companies: Inform First, Then Obtain Consent
After the number of complaints to the Personal Data Protection Authority ("Authority"), the Authority published a Public Announcement on "Personal Data Processing Activities of Research Companies by Using "Random-Digit Dialing as a Method of Telephone Sampling" for the purpose of Statistical Research" ("Public Announcement").